FAQ

Support & Documentation

Administration

Only Admin User (default login: admin) can perform the following administration tasks .

Add Clinics

A practice may have one or more clinics (or known as locations).

Special note on appointment color. In ClinicWise, to make appointments easy to distinguish, you may assign a color to one clinic’s appointments.

Add Staff

Admin can add staff and assign them to clinics. ClinicWise use role-based authorization. That is, a user can perform tasks based his/her roles. A user may have one more roles, and a role is associated to a clinic. For example, a user may be a practitioner at Clinic A and a receptionist at Clinic B.

User Roles

  • Clinic Admin. A branch administrator, who may view reports, perform admin tasks within assigned clinic.
  • Practitioner. Treat clients.
  • Reception. Manage appointments, invoices and payments.
  • Matron. The lead nurse. May perform tasks such as: managing shifts, suppliers, factories and factory orders.
  • Nurse. Very limited access to view calendar only.
  • Assistant. Assistant to branch administrator. Can perform tasks such as: managing shifts, suppliers, factories and factory orders. Can view daily income summary.

To add a staff, click ‘Add Staff’ link menu on the left.

The important part is to assign correct roles. But don’t worry you can make changes any time.

You can view the staff and their roles by clicking the ‘Staff list ()’ menu.

View Subscription

Please note that as the number of clinics and practitioners are limited to the maximum allowed by the subscription. (you may upgrade in ClinicWise Admin Site) .

To view your current subscription, go to ‘Dashboard’, click ‘ClinicWise Subscription’

to view your current usage and subscription details.